A simple process to find a ride.
Call Mon-Fri from 8a-4p.
Tell us your travel needs or ask your transit question.
We will help walk you through all the available options, explain the information, or help coordinate a ride request!
Foothills Area Mobility System (FAMS)
The FAMS call center is one of only two in the state, and was the first established in Virginia. The program is primarily funded through the Department of Rail and Public Transportation in accordance with goals outlined in the Coordinated Human Service Mobility Plan for the State of Virginia. Additional funding and supports come from the PATH Foundation and a variety of local, state, and federal grants.
Open Monday through Friday from 8:30 am to 4:30 pm with two full-time Mobility Coordinator staff. Information and services can be accessed via the interactive website and its Transportation Matrix and chat option or by calling directly. Services are targeted to support older adults and persons with disabilities; however, support is provided to anyone who is need.
Mobility Coordinators help with trip planning, provide free information and referral, schedule rides with volunteer programs, and support requests for gas or transit vouchers. Individuals in need of transportation information and supports are provided with resources in a ‘non-competitive filter model’ which refers first to public transportation, second to community channels, and third to paid or financial resources. This helps utilize existing public transit, efficiently resolve needs, and conserve financial/limited resources.
FAMS is the Central Data collection point on transportation needs in region; partners can contact the commission if they need statistics specific to demographic, location, medical issue, age, etc.